CASE STUDIES

Kollath CPA is a mid-sized accounting firm that’s been utilizing Rescue Desk services since 2008.

They rely on the Rescue Desk team to seamlessly jump in whenever the firm is going through a busy business cycle, needs help executing the pieces of a new marketing campaign, or is going through a growth spurt.

The founder and principal of Informing Ecological Design was getting overwhelmed by his schedule and endless meeting requests.

He turned to Rescue Desk to develop and manage his entire scheduling system. As a result, he now benefits from significant time savings.

As a growing bookkeeping firm, the owner of Knecht Business Solutions was struggling between working in the business and on the business.

Because of the support from Rescue Desk, she now delegates some of the tasks in their marketing lifecycle, client onboarding procedures, and special event planning.


TESTIMONIALS

As a nonprofit that teaches financial literacy to students around Wisconsin, we have a lot of events to coordinate throughout the year. We’ve been working with Rescue Desk since 2018, and they do a great job making sure our Website is kept up-to-date, they ensure our registration flyers and marketing materials are designed and updated every month, and I’ve seen how they utilize all the resources at their disposal to make sure I can focus on our nonprofit’s mission. All the things you’d expect from a resourceful, high-level assistant!

One of the things I appreciate most, though, is how proactive and involved the Rescue Desk team is; they genuinely care about the work we’re doing and are quick to offer ideas, to brainstorm, and share their expertise. I consider Rescue Desk an integral part of the Asset Builders team.

RICHARD ENTENMANN, EXECUTIVE DIRECTOR
ASSET BUILDERS | FINANCE & INVESTMENT CHALLENGE BOWL

Rescue Desk has become our entire tactical marketing, communications, and project management department. They handle everything from blog editing, image formatting, uploading content to our website and our social media channels, and production of our monthly MailChimp emails. Enlighten Financial’s clients are community banks and credit unions, so all of our outbound messaging must be conveyed with integrity, quality, and professionalism – and Rescue Desk does this seamlessly. They took time to really understand our client base, and are mindful of best practices for our industry.

Our weekly check-in calls keep us on track, and project deliverables are clearly identified and deadlines are always met. Their support also comes with a great sense of humor, which I always appreciate!

PETER NUGENT, DIRECTOR & FOUNDER
ENLIGHTEN FINANCIAL

The Rescue Desk team is highly skilled at helping to execute small business strategy. When my virtual assistant went on leave, Rescue Desk worked very hard to have a smooth transition to their service, make sure that they were consistently providing services I needed, and always asked questions to answer ensure the highest value they could. The whole team is extremely professional, friendly, fun, engaged, and super duper cheerleaders for business success! I highly highly recommend working with Rescue Desk!

JACY IMILKOWSKI, COACH & PROFESSIONAL SPEAKER
WWW.JACYIMILKOWSKI.COM